Check IRCTC rules to get a refund and free food, while trains are cancelled and running late.
In the winter season due to dense fog, many trains are running late, while some of them are being cancelled, at the same time passengers are affected due to cancellations and running late. In the past few days, passengers are facing so many difficulties because they wait for the train for more than hours in the bitter cold. Many passengers do not know that railway provides facilities due to delays in the train. These facilities are to stay at the railway station to free food and other facilities. If people are travelling during the winter season and getting late they may avail of these facilities.
MORE FACILITIES IN INDIAN RAILWAY
Free food
As per IRCTC rules, if the passenger travel with a valid ticket and the train is getting late more than two hours, then the facility of a free meal is given to the passenger. Depending upon the time lunch and dinner along with tea and biscuits are served to the passenger by the IRCTC, these facilities are only available in Rajdhani and Duronto and Shatabdi trains.
Free waiting room
If the train gets late, IRCTC can provide a waiting room for free to stay at the railway stations. Passengers to get this facility to have to show their valid reservation ticket.
Full refund
Most of the trains running late due to dense fog in the winter season, If the train runs late more than three hours .passenger can cancel the ticket and get a full refund. Now, this facility can avail both customers who have booked their tickets online and offline mode. Also, passengers can get a full refund if they miss the train due to any reason, they have to fill out the TDR form within an hour of the departure of the train.